Subscription Return and Refund Policy
At Voltech Power, we strive to provide exceptional service and ensure that our customers are satisfied with their subscription. If you're not fully satisfied or need to cancel, we’ve outlined our return and refund policy below.
1. Cancellation Terms
You may cancel your subscription at any time by contacting our customer service team.
Cancellations must be made at least 30 days before the next billing cycle to avoid being charged for the upcoming month.
After cancellation, your service will remain active until the end of your current billing cycle.
2. Eligibility for Refunds
We offer refunds only under specific circumstances, such as:
Failure to deliver the service as promised.
Significant service disruptions that are not rectified within a reasonable time frame.
Erroneous charges (e.g., double billing).
3. Refund Process
To request a refund, follow these steps:
Contact our customer service at [email or phone number] with your account details and the reason for the refund request.
We will evaluate the request based on your subscription history and the issue at hand.
If the refund is approved, it will be processed within 5-10 business days and returned to your original payment method.
4. Non-Refundable Situations
Subscriptions are non-refundable for the following cases:
Change of mind after service has been provided.
Partial months of service after cancellation.
Failure to cancel before the next billing cycle.
5. Changes to Subscription
If you choose to upgrade or downgrade your subscription plan, the change will take effect at the start of the next billing cycle.
Any differences in pricing for the upgraded or downgraded plan will be reflected in your next bill.
6. Contact Details
For any questions or to request a cancellation or refund, please reach out to us:
Email: [support@voltechpower.com]
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